Tenant FAQs

Apply online through our rental listings. Each adult must complete an application, provide ID, proof of income, and pay the $85 non-refundable application fee.

Applicants must earn at least 3x the monthly rent (or 3.5x combined for two applicants). A credit score below 500 results in denial. We also review rental history and background checks.

Applications are typically processed within 3–5 business days once all documents are submitted.

Many of our Fort Worth rentals are pet-friendly. Pets must be screened through PetScreening.com, which provides a Paw Score used to determine monthly pet rent. Breed restrictions may apply based on the owner’s insurance.

Emergencies include lack of hot water or sewage backups per Texas law. We also treat flooding, gas leaks, electrical hazards, no A/C in extreme heat, or no heat in freezing weather as urgent.

Rent is due on the 1st of each month unless your lease states otherwise. Late fees apply automatically after the grace period outlined in your lease.

Yes. Renters insurance is required for all tenants. You may provide your own policy or enroll in our Master Policy for convenience.

Submit notice per your lease, follow our move-out checklist, and return all keys/remotes. We’ll inspect the home and return your deposit (minus lawful deductions) within the timeframe required by Texas Property Code.

Yes. Every home is re-keyed by a licensed locksmith and professionally cleaned so you move into a safe, fresh, and ready home.

Our Resident Benefit Package includes credit reporting, pre-move-in pest control, HVAC filter delivery every 60 days, 24/7 emergency maintenance hotline, waived fees (one missed appointment, one NSF per year), late fee forgiveness (once annually), free battery replacements, and more.